Have questions? We are happy to help!
If you have any questions about your order, please fill out the contact form below or click the chat icon at the bottom right hand side of the page.
We are available to answer any questions you may have Tues-Fri 10am-4pm PST.
Contact form
FAQ's
What are the shipping costs?
Shipping is free in the US and a flat rate of $9.95 in Canada. All applicable charges will be clearly displayed before purchase.
How to track my order?
Once your order has shipped, you’ll receive a confirmation email with tracking information. Please allow up to 48 hours for tracking updates to appear.
How long does shipping take?
Our artwork is made to order by hand in BC, Canada and in Kentucky, USA. As each piece is crafted individually, shipping times may vary.
After production is complete, orders are shipped and typically arrive within 7 business days in the US and within 2 weeks in Canada. Larger orders may necessitate a slightly longer processing period.
Thank you for supporting slow, intentional design.
What are your frames made of?
Our solid wood frames are crafted from sustainably sourced North American Oak and are handcrafted onsite. They are offered in natural oak (unstained), walnut, and black stain. They feature clear high quality
glass, mats (if selected) and include saw-tooth hanging clips on the
back.
What are the prints made of?
We meticulously craft our giclée prints on the best archival and museum grade papers. So if cared for properly your prints will last a lifetime.
Are there duties?
No. Orders are printed and fulfilled in both Canada and the US, with two locations. This eliminates additional duties or fees.